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Can we answer your question now? Click HERE for our most Frequently Asked Questions. If you still need help with an order or have a query about a product, feel free to get in touch with us:

  • Our friendly customer service team is available over the phone from Monday to Friday 9.30 am-5pm and online 24 hours a day, seven days a week.

  • Email:
  • Phone: 0208 450 5600 (UK), +44 208 450 5600 (international)
  • Press queries:
  • Opening hours: Monday to Friday 9.30am - 5 pm (UK time) excluding bank holidays.
  • Address*: BODIE and FOU, Second floor, 231 The Vale Acton, London W3 7QS, UK.
  • Company 04477959 Registered in England
  • VAT no: 843 4826 14

*To find us, look out for the big pink BOMBAY DUCK sign on the tall industrial building on the left hand side (opposite Safestore), we are on the same floor as them.

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